Hyatt Centric Mountain View

I stayed at the Hyatt Centric after celebrating my birthday at a nearby restaurant. My friends and I were also looking for a place to gather after the event, and the hotel exceeded our expectations in many ways. The service we received from every staff member was excellent - they were all friendly and professional, and we felt like valued guests. I appreciated that they had a bar and dining area, as well as areas where you could sit and relax by a fireplace. It was clear that the staff at this facility understood the importance of treating their guests well and providing an excellent experience was clearly their top priority. The rooms were nicely appointed and the beds were comfortable. The facilities look fresh and new.

Rooms were beautiful. Great location. Friendly staff.

The room and location were both great. The staff was friendly and helpful.

We were charged for water in room and there was no price tag so we thought it was complimentary. It was a surprise to be charged and something that should be more expressly noted so guests are aware. It truly was disappointing. On the other hand, the front desk was extremely helpful on finding an alternate room for an early checkin and it allowed me to have a 2 hour conference meeting for work in the privacy of my room. It was lovely and appreciated. The salmon on the Salinas salad was delicious. The chef is to be commended. We loved the 2nd floor pool balcony and enjoyed some outdoor fun.